Welcome
Extended Diploma in Creative Practice
Students often say they’ve ‘found their place’, that ‘Palace Court feels like home’, we couldn’t agree more!
<p>The Extended Diploma community at our Palace Court campus is bursting at the seams with a diverse range of artists, designers and makers, all working, studying and socialising together - we can’t wait for you to be a part of it. <br /></p>
Getting ready for September
<p>We’re really looking forward to welcoming you this September!<br /> <br /> Induction Week begins on<strong> <strong>Monday 7 September</strong>, </strong>and we look forward to meeting you at our <strong><strong>Pre-degree Campus at</strong></strong> <strong><strong>Palace Court on Buckwell Street.</strong></strong><br /><br />To help you get prepared, here’s everything you need to know about enrolling and starting your journey with us.</p>
<p dir="ltr"><strong>From Thursday 20 August your results can be submitted by emailing <a href="mailto:results@aup.ac.uk">results@aup.ac.uk</a></strong></p>
<p dir="ltr">If you have not achieved the grades that you were hoping for, please still submit your results as they will help us to guide you through the process to ensure that we provide you with the very best information, advice and guidance relevant to your individual situation. If you already have your results, please send these to us as soon as possible.</p>
<p dir="ltr"><strong>We ask that you submit your results no later than Friday 28 August 2026</strong>.</p>
<p>There are two key steps you need to complete ahead of joining your course here at Arts University Plymouth. The first step is to activate your online account, and then the second step is to enrol online. Please follow the instructions below. <br /><br />If you have not used the Microsoft Authenticator App before, you may need to follow these more detailed instructions -<a href="https://aup.lon1.digitaloceanspaces.com/production/files/Welcome-Site/2026/Arts-University-Plymouth-Step-by-Step-Guide-Activate-AUP-Email-and-Setup-Multi-Factor-Authentication-Microsoft.pdf" target="_blank" rel="noreferrer noopener"><strong> click to view the PDF</strong></a>.</p>
<p>Your student reference number is in your enrolment email, if you haven't had your enrolment email please contact us by emailing <a href="mailto:admissions@aup.ac.uk">admissions@aup.ac.uk</a>, calling +44 (0)1752 203434, or messaging us via WhatsApp +44 (0)7722 744184.</p>
<ol><li>Open a private/incognito browser window.</li><li>Go to <a href="http://webmail.aup.ac.uk/" target="_blank" rel="noreferrer noopener">webmail.aup.ac.uk</a>.</li><li>Enter your <strong>username</strong>: First initial of your first name, first initial of your surname, followed by your student reference number and then @aup.ac.uk.<ul><li>Example: If your name is <strong>Alex Smith</strong> and your ref number is <strong>12345678</strong>, your username is <strong>AS12345678@aup.ac.uk</strong></li></ul></li><li>Enter your <strong>password</strong>: Same two initials, a full stop, and your date of birth (DDMMYYYY).<ul><li>Example: <strong>AS.01012001</strong></li></ul></li><li>Authentication - Once approved you will next be asked to set up your 2-factor authentication – you will need to have installed the <a href="https://aup.lon1.digitaloceanspaces.com/production/files/Welcome-Site/2026/Arts-University-Plymouth-Step-by-Step-Guide-Activate-AUP-Email-and-Setup-Multi-Factor-Authentication-Microsoft.pdf" target="_blank" rel="noreferrer noopener">Microsoft Authenticator</a> on your mobile device.</li></ol>
<p><strong>Please note: If you have studied with us before, use your existing password</strong></p>
<p>Once your account is active, you’ll get an email in your university email account with instructions to complete your online enrolment.</p>
<p>You’ll need:</p><ul><li>A profile photo (for your student ID card)</li><li>Your National Insurance number</li></ul>
<p>Click the link in the email, complete the sections, and don’t forget to hit <strong>submit</strong> at the end.</p>
<p>When you login in your account you will need to use the same user name as step 3 above but <strong>OMIT</strong> the @<a href="http://aup.ac.uk/" target="_blank" rel="noreferrer noopener">aup.ac.uk</a> I.e. <strong>AS12345678</strong><br /></p>
<p><strong>Deadline to enrol: Thursday 3 September</strong><br /></p>
<ul><li><strong>Haven’t received your enrolment email?</strong><br />Email: <a>admissions@aup.ac.uk</a><br />Call: +44 (0)1752 203434<br />WhatsApp: +44 (0)7722 744184<br /><br /></li><li><strong>Trouble logging in?</strong><br />Contact our IT Help Desk:<br />Call: +44 (0)1752 203449<br />Email: <a>ithelpdesk@aup.ac.uk</a></li></ul>
<p>To give you a head start, you’ll get access to our online resources and community from <strong>mid-August</strong>. Keep an eye on your email (the one you used when you applied) - that’s where we’ll send your invite. Need to update your email or contact details? Just message <a>admissions@aup.ac.uk</a><br /></p>
<p>Your Induction timetable, which spans across two weeks, will be as follows. During your Induction sessions, you will be given your full study programme class timetable.<br /></p>
| Induction Week 1 | |||
| AM | PM | ||
| 9am - 12:15pm (Break 10:30-10:50) | 12:15pm - 1:15pm | 1:15pm - 3:45pm (Break 2:30pm - 2:50pm) | |
| Monday 7 Sept | On Campus* Workshops, tutorials, tasks | LUNCH BREAK | On Campus* Workshops, tutorials, tasks |
| Tuesday 8 Sept | On Campus* Workshops, tutorials, tasks | LUNCH BREAK | On Campus* Workshops, tutorials, tasks |
| Wednesday 9 Sept | On Campus* Workshops, tutorials, tasks | LUNCH BREAK | On Campus* Workshops, tutorials, tasks |
| Thursday 10 Sept | On Campus* Workshops, tutorials, tasks | LUNCH BREAK | Work from home - Self study |
| Friday 11 Sept | Work from home - Self study | LUNCH BREAK | Work from home - Self study |
| Induction Week 2 | |||
| AM | PM | ||
| 9am - 12:15pm (Break 10:30-10:50) | 12:15pm - 1:15pm | 1:15pm - 3:45pm (Break 2:30pm - 2:50pm) | |
| Monday 14 Sept | On Campus* Workshops, tutorials, tasks | LUNCH BREAK | On Campus* Workshops, tutorials, tasks |
| Tuesday 15 Sept | On Campus* Workshops, tutorials, tasks | LUNCH BREAK | On Campus* Workshops, tutorials, tasks |
| Wednesday 16 Sept | On Campus* Workshops, tutorials, tasks | LUNCH BREAK | Work from home - Self study |
| Thursday 17 Sept | Work from home - Self study | LUNCH BREAK | Work from home - Self study |
| Friday 18 Sept | Work from home - Self study | LUNCH BREAK | Work from home - Self study |
<p>An example of the provisional 2026/27 timetable for Extended Diploma Year 1 students is below. </p>
| AM | PM | ||
| 9am - 12:15pm (Break 10:30am-10:50am) | 12:15pm - 1:15pm | 1:15pm - 4:45pm (Break 2:30pm - 2:50pm) | |
| Monday | On Campus* Workshops, tutorials, tasks | LUNCH BREAK | On Campus* Workshops, tutorials, tasks |
| Tuesday | On Campus* Workshops, tutorials, tasks | LUNCH BREAK | On Campus* Workshops, tutorials, tasks |
| Wednesday | On Campus* Workshops, tutorials, tasks | LUNCH BREAK | Work from home - Self study |
| Thursday | Work from home - Self study | LUNCH BREAK | Work from home - Self study |
| Friday | Work from home - Self study | LUNCH BREAK | Work from home - Self study |
<p>See below for information on essential services, dates and all the details you need to know before you arrive in September.</p>
<p>A time-limited MenB vaccine offer is available now for eligible young people, including those who will be starting university as undergraduates or moving into residential further education settings for the first time in autumn 2026.</p>
<p>The MenB vaccine programme is available across all four nations of the UK. If you are in <a href="https://www.nhsinform.scot/healthy-living/immunisation/meningococcal-b-menb-vaccine-for-young-people/who-can-get-the-meningococcal-b-menb-vaccine-for-young-people" target="_blank" rel="noreferrer noopener">Scotland</a>, <a href="https://phw.nhs.wales/knowledge-article/menb-vaccine-for-young-people/" target="_blank" rel="noreferrer noopener">Wales</a> or <a href="https://www.health-ni.gov.uk/news/health-minister-announces-men-b-vaccination-programme" target="_blank" rel="noreferrer noopener">Northern Ireland</a>, please check the official guidance from Public Health Scotland, Public Health Wales or the Public Health Agency (Northern Ireland) for advice on how to access the vaccine in your area.</p>
<p><strong>How to get the vaccine</strong></p>
<p>The information below applies to England. If you are in <a href="https://www.nhsinform.scot/healthy-living/immunisation/meningococcal-b-menb-vaccine-for-young-people/who-can-get-the-meningococcal-b-menb-vaccine-for-young-people" target="_blank" rel="noreferrer noopener">Scotland</a>, <a href="https://phw.nhs.wales/knowledge-article/menb-vaccine-for-young-people/" target="_blank" rel="noreferrer noopener">Wales</a> or <a href="https://www.health-ni.gov.uk/news/health-minister-announces-men-b-vaccination-programme" target="_blank" rel="noreferrer noopener">Northern Ireland</a>, please refer to guidance from your local public health authority.</p>
<p>How you’ll get your MenB vaccine depends on which eligible group you are in.</p><ul><li>If you are <strong>17 or 18 years old</strong> and were born between 1 September 2007 and 31 August 2008, you can <a href="http://www.nhs.uk/book-menb" target="_blank" rel="noreferrer noopener">book online</a> now. First dose appointments begin from 20 July 2026. You must be registered with a GP surgery in England.<br /></li><li>If you are <strong>under 25, born on or after 21 July 2001 </strong>and for the first time this autumn you are starting university or starting at some further education colleges as a residential student, you can <a href="https://www.nhs.uk/nhs-services/vaccination-and-booking-services/find-a-pharmacy-that-offers-walkin-menb-vaccinations-for-young-people/" target="_blank" rel="noreferrer noopener">get a MenB vaccine at a participating pharmacy</a> from 20 July. This includes international students, students from Scotland, Wales, Northern Ireland, the Channel Islands and the Isle of Man, and those travelling abroad to study. You do <strong>not </strong>need to be registered with a GP surgery to use this service.</li></ul>
<p>Find out more about the tools and academic resources you can access as an Extended Diploma student at our Palace Court campus.</p>
<p dir="ltr">The <a href="https://sites.google.com/aup.ac.uk/student-portal/home?authuser=0" target="_blank" rel="noreferrer noopener"><strong>Student Portal</strong></a> is home to all of Arts University Plymouth’s online resources for students.<br /></p>
<p dir="ltr">The content is organised into easy to navigate sections, such as the Library, Student Support and Registry. Each section has a description so you know where to go for the information you need.<br /></p>
<p dir="ltr">Most students access the Student Portal using the Student Login button near the bottom right of the website. You cannot access the Student Portal until you have fully completed your enrolment. If you think that you have completed your enrolment, but you still can’t access the Student Portal, please email <a href="mailto:enquiries@aup.ac.uk" target="_blank" rel="noreferrer noopener"><strong>enquiries@aup.ac.uk</strong></a></p>
<p>Please see your Welcome Letter below as a PDF or <strong><a href="https://docs.google.com/document/d/1vyqXgd5OjWjMzfvvNrfZgBX-TeQm9gHLxmQDUPjvURk/edit?usp=sharing" target="_blank" rel="noreferrer noopener">linked here as a google doc</a></strong>. </p>
<p>You have already been sent this in the post, but a copy is added here in case you don't have your printed copy. If you have any questions please don't hesitate to contact us by emailing <strong><a href="mailto:hello@pca.ac.uk">hello@aup.ac.uk</a></strong>, calling <strong>01752 203434</strong> or messaging us on <strong>WhatsApp on</strong> <strong>07722 744184.</strong></p>
<p>Find out about life at our independent art school from the people who know us best — our real students. From finding the best cafes in Plymouth to course content and employability, our approachable student ambassadors are available to answer your questions on live chat.</p>
<p>A: It’s best if you use an incognito/private window on a laptop or desktop to log in to your university gmail account, especially if you have a personal gmail account. Go to your browser settings or tools (to the right of the address bar) and click on the new incognito/private window option. This will open a private browsing web page which you should be able to log in on. If you have any additional issues, please contact our <strong>IT Help Desk</strong> on <strong>+44 (0)1752 203 449</strong> or email <a href="mailto:ithelpdesk@aup.ac.uk" target="_blank" rel="noreferrer noopener">ithelpdesk@aup.ac.uk</a>.</p>
<p>A: Please check your university inbox for an email from Arts University Plymouth's Registry team. This will contain a link to complete your enrolment. You will need a <strong>profile photo for your student card</strong> and your National Insurance number at the ready.</p>
<p>A: Please contact <a href="mailto:mis@aup.ac.uk" target="_blank" rel="noreferrer noopener">mis@aup.ac.uk</a> if you have any issues enrolling, and they will be able to assist you.</p>
<p>A: Please contact <a href="mailto:studentsupport@aup.ac.uk" target="_blank" rel="noreferrer noopener">studentsupport@aup.ac.uk</a> if you’d like any help completing the enrolment process.</p>
<p>A: You need to be enrolled by <strong><strong>Thursday 3 September</strong> </strong>to be able to access our systems on your first day, so please keep trying on your WIFI. If that is not working, we recommend visiting your local library to access your university account and enrol. If you live locally in Plymouth, you can also drop into Arts University Plymouth and we will help in-person. The campus is open<strong> Monday - Friday from 8.30am - 6pm over the summer.</strong></p>
<p dir="ltr">You should receive printed copies of the below consent forms with your Welcome letter, however if you lose them or do not receive them, you can download the PDFs for reprinting. Please remember to bring completed and signed copies of these two forms with you on the first day of term (Monday 7 September). The below forms are related to consent for off-site trips, and a form giving details of any prescription medication that you need to carry with you whilst you are on site, and should be signed by a parent or guardian if you are under 18.</p>
<p>Our Terms & Conditions for FE students – which set out the basis of the agreement between us when you accept a place with us – can be viewed <strong><a href="https://docs.google.com/document/d/1t2XPaubuMWGuy0hD_6PKpgQ3PDzrhjD8PBRn-auMQQI/edit?usp=sharing" target="_blank" rel="noreferrer noopener">here</a> </strong>as a google doc, or downloaded below as a PDF. These make reference to our <a href="https://pca.objects.frb.io/production/files/Registry/AUP-Academic-Regulations-2023-2024.pdf" target="_blank" rel="noreferrer noopener">Academic Regulations</a> and our <a href="https://pca.objects.frb.io/production/files/Registry/Student-Code-of-Conduct.pdf" target="_blank" rel="noreferrer noopener">Code of Conduct</a> for students.<br /></p>
<p>If you require copies of any of the documentation referenced within the Regulations please contact the Registry team on <a href="mailto:registry@aup.ac.uk">registry@aup.ac.uk</a>.</p>