Student Support (Pre-Degree)
Academic & Pastoral, Counselling and Disability Support
Our Student Support team offers a team of specialist advisors who can provide information and guidance in a variety of areas, including finance and funding, disability support, counselling, health and wellbeing.
We are fully committed to providing equal opportunities to all, and the Student Support Team work alongside lecturers to support students.
Arts University Plymouth is an inclusive environment where the individual is celebrated. Please discuss your needs with us as early as possible to ensure that we can put appropriate and timely support in place. You can be reassured that any details you disclose will only be shared with relevant staff in order to enhance your learning experience at the university.
All staff in the university aim to reduce barriers to learning for all students through an inclusive neurodiversity approach. We work with the individual student, and will make a wide range of reasonable adjustments that may include the following:
Flexible assessment methods
Access to one to one and group study skills support
Access to resources in adaptable and varied formats
Advice and support for accessing practical sessions
General Welfare, Counselling and Holistic Health Support
Additional Tutorials for students who need extra time to understand learning content and assignment briefs
Lecture materials in advance via Google Classroom
Flexibility in attendance and punctuality for students with medical needs
Students can access Student Support directly if students are experiencing challenges
Quiet rooms to relax/rest
Access to PowerPoint/Google slides in advance of the lecture so they can be imported into software
Sufficient time with library resources to accommodate reading needs and make use of assistive technologies
Support for students who find group work or presentations challenging
Learning materials/assignment briefs in accessible language
Extra time immediately after studio/group sessions with academic staff to check understanding
Flexible process in place for students with medical needs to receive additional time to meet deadlines for formative and summative assessments.
Constant and consistent messages regarding behaviour
The Library has a wide range of audiobooks and spoken word texts to help process information
Specialist support via the Study Support team for study issues which may include; time management; understanding briefs and assignments; language support; creative writing skills, motivation
Considerate timetabling and fair warning of changes in timetables and venues
Early advice and agendas for off-campus activities
The standard adjustments listed above are not all-encompassing and we are more than happy to discuss your individual needs.
If you have any medical needs please contact Student Support so we can discuss how we can support you, by calling +44 (0)1752 203423 ext 211 or emailing studentsupport@aup.ac.uk.
The university offers a variety of free in-house services during your studies through the Student Support team, including mentoring, student counselling, health services and referrals and wellbeing workshops.
Appointments with the Student Support Counsellors are professional and confidential and you can get support for a range of issues such as
Anxiety and depression
Abuse
Self-harm
Issues that affect your academic work
Bereavement
Issues at home such as those relating to relationships
Being bullied or harassed
If you are a current student, you can access a range of services online through the Student Support site. This web page will help you to book a session with a counsellor, and Wellbeing/Welfare Advisors find information and tips on improving mental health and wellbeing, as well as where to go for specialised support and help on a wide range of subjects, from fitness and mental health to bereavement and LGBTQ+ support groups.
For more information please contact studentsupport@aup.ac.uk.
Our Specialist Support Workers support academic and research pursuits for students across the Pre-Degree & Sixth Form campus.
We have an open door policy where you are able to access pastoral and academic support through our Student Support team (studentsupport@aup.ac.uk), and our Lead Safeguarding Officer Carol Edwards (cedwards@aup.ac.uk, 01752 203434 ext 227). We can be found in the Student Support office next to the Social Space.
